Analisis Prosedur Pengelolaan Premi Asuransi Dalam Mendukung Kelancaran Operasional Pada Bumida Surabaya
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Penelitian ini bertujuan menganalisis pengelolaan premi asuransi dalam mendukung kelancaran operasional PT Asuransi Umum Bumiputera Muda 1967 Cabang Surabaya. Penelitian menggunakan pendekatan deskriptif kualitatif dengan teknik pengumpulan data berupa wawancara, observasi, dokumentasi, dan kajian literatur. Hasil penelitian menunjukkan bahwa pengelolaan premi telah dilaksanakan secara efektif melalui pencatatan transaksi, verifikasi data harian, rekonsiliasi rekening, serta pemanfaatan sistem CARE. Meskipun masih ditemukan ketidaksesuaian data transaksi dan perbedaan pencatatan antar sistem, pengelolaan premi tetap berkontribusi dalam menjaga ketertiban administrasi, mengendalikan arus kas, dan mendukung kelancaran operasional perusahaan.
This study aims to analyze insurance premium management in supporting the operational performance of PT Asuransi Umum Bumiputera Muda 1967 Surabaya Branch. A qualitative descriptive approach was employed using interviews, observations, documentation, and literature review as data collection techniques. The findings indicate that premium management has been implemented effectively through transaction recording, daily verification, account reconciliation, and the utilization of the CARE information system. Although discrepancies in transaction data and recording between systems were identified, premium management continues to support administrative accuracy, cash flow control, and operational activities within the company.
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DOI: https://doi.org/10.37531/bijac.v7i3.12804
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